Lions Community Service Foundation (Singapore) Privacy Policy

This Privacy Statement (together with our Terms of Use and any other documents referred to in it) sets out the basis on which Lions Community Service Foundation (Singapore) (hereinafter referred to as “LCSF”, “we”, “us”, or “our”) may collect, use, disclose or otherwise process your personal data in accordance with the Personal Data Protection Act (“PDPA”), the choices you have regarding our use of that personal data and your ability to access or correct that personal data.

By using this website, you signify you have read and accepted this Privacy Policy Statement. If you do not agree to this Privacy Policy Statement, do not access or use this website.

If you wish to make any inquiries regarding this Policy, you should contact our Data Protection Officer via email:

Collection, use, and processing of your personal data

We collect your personal data when you provide it to us, such as when you complete forms on our website, when you correspond with us (e.g. via our website, donation form or email), and other situations in which you have chosen to provide information to us. In providing any personal data to us, you warrant that such information is accurate and complete.

Your Personal Data

In this Policy and under the Personal Data Protection Act 2012 (No. 26 of 2012) (“PDPA”), “Personal Data” refers to any data or information (whether true or not) about you from which you can be identified, either (i) from that data; or (ii) from that data and other information to which we have or are likely to have access. Examples of such Personal Data that we may collect include:

a) Your name, NRIC, passport or other identification number, telephone number(s), mailing address, email address, bank account information, credit
   card information and any other information relating to you which you have provided us in any
   forms you may have submitted to us, or in other forms of interaction with you;
b) Photos, films, portraits and/or video recordings of you;
c) Your employment history, education background and income levels;
d) Information about your usage of and interaction with our websites, mobile applications and/or services including computer and connection
     information, bandwidth, statistics on page views, and traffic to and from our websites and mobile applications.

Collection of Personal Data

LCSF may collect your Personal Data in one or more of the following ways when you:

a)  Visit our premises as CCTV recording is on for 24 hours;
b)  Visit our websites or use our mobile applications;
c)  Donate through our websites or mobile applications;
d)  Offer your volunteer time through our websites or mobile applications;
e)  Attend our events, AGMs, meetings/conferences, forums, workshops, talks as photos
     and/or video recordings may take place for publicity purposes;
f)   Register with us for our services which may include events, AGMs,
     meetings/conferences, forums, workshops, talks, consultancy services etc.;
g)  Register with us as volunteers;
h)  Donation to LCSF;
i)   Interact with any of our employees, interns, volunteers, board and committee members
     e.g. via meetings, emails or telephone calls;
j)   Respond to our request for additional Personal Data;
k)  Request that we contact you, be included in an email or other mailing list;
l)   Respond to our initiatives or programs;
m) Participate in our research and/or survey e.g. via online, face to face or pen and pencil,
     conducted by us or our partners/vendors;
n) Submit your Personal Data to us for any other reasons;
o) Apply for employment with LCSF;
p) Apply for an internship with LCSF;
q) Where your Personal Data is given to us from third party social networking services when
    you choose to connect with those services.

The Personal Data we collect, use and disclose whether in writing, electronically or otherwise will be used for the following purposes:

  • To communicate with our employees, beneficiaries, volunteers, donors, sponsors and partners
  • To process applications for the provision of programmes and services
  • For the application and provision of facilities to our facility users
  • To assess, hire and appraise potential and current volunteers and employees
  • To appeal for volunteers, donations and sponsorships
  • For record keeping and insurance purposes
  • To generate and disclose regulatory reports to regulatory authorities
  • Formulate strategies and plans for our research, support services and operational work

We will retain control of, and responsibility for, the use of any personal data you disclose to us. Such data shall remain in our possession or the possession of data intermediaries acting on our behalf.

IP addresses

When you use our website, we may collect and store information about your computer (including your IP address, operating system and browser type) for system administration. This is statistical data about our users’ browsing actions and patterns. This data could possibly lead to your identification, but we, and our data intermediaries, do not use such data to identify you except as authorised or required by law.


Our website uses cookies, some of which may collect your personal data, to distinguish you from other users of our website. This assists to increase efficiency when you browse our website and also allows us to improve our website.

Third party websites

Our website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Purposes of collection, use, disclosure or processing of personal data

LCSF may disclose your personal data to a 3rd party with your consent. We will not provide any personally identifiable information to a third party unless required to do so by law or by any government agency.

Updating/Editing of Personal Information

We endeavor to record your information accurately. If you should notice an error in your personal data or if your information has changed, please notify us and this will be corrected as soon as possible. Updating or editing of personal information can be made at any time by sending an email to:

Storing of your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside Singapore. It may also be processed by staff operating outside Singapore who work for us or for one of our service providers.

By submitting your personal data, you agree to this transfer, storing or processing. LCSF will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.


We use technical and organisational security precautions to protect your data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risk. Our security procedures are continuously revised based on new technological developments.

Data retention

We retain personal data for as long as necessary for the fulfilment of the purposes for which it was collected or to which you have given your consent, except where otherwise provided by law.

Accuracy, Right to withdraw consent to, or request access to or correction of, personal data

You have the right to withdraw consent to, or request access to or correction of, personal data that LCSF holds about you in accordance with applicable laws.

All requests for the withdrawal of consent to, or access to or correction of, personal data held by LCSF shall be made by email to

Data Protection Officer

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:

Name of DPO Officer:   Ms Cheryl Mah
Email Address:    

Privacy Policy changes

We may make changes to our Privacy Policy when necessary. These changes will be communicated to users and documented on this page.